Recent Posts

Dixie Alley: The New Tornado Alley

6/25/2020 (Permalink)

We’ve all heard of Tornado Alley, but have you heard of Dixie Alley? If you haven’ you have! And guess what? We’re in it.

A ‘recent study suggests that Dixie Alley is surpassing traditional Tornado Alley in terms of number of tornadoes and frequency of events’ (

With increasing threats of tornadoes, it is more important than ever to be as prepared as possible.

Have a Plan: When you hear a tornado siren or are told to take shelter, do you know where you are going? Whether it’s a tornado shelter, windowless room in the lowest level of your home or a designated local community center, have a plan in place as to where you will seek shelter.

Prepare Ahead of Time: If you have a tornado shelter at your residence or a selected room, prep that area with helmets, bottled water, snacks, a portable charger, etc. You can even get it ready now!

Stay Connected: When you know a severe storm is heading your way, charge readily used electronics. If the power goes out, you will still be able to connect via broadband cellular network and browse Facebook, Twitter, FEMA for updates.

Know Who to Call: Once the storm is over, if you encounter water or fire damage, call a professional to help. SERVPRO® of South Madison County is here to be of service in all your property damage restoration needs, including board ups! Call us at 256-533-5335. We are available 24/7 365 days a year.

Toilet Leak Tip from a Plumber

6/25/2020 (Permalink)

Toilets can do some serious damage when they leak. One reason is due to the leak going undetected for some time. When this happens, the leak can soak through the sub floor and if on the second level can leak through the ceiling and wreak havoc.

When remodeling one of our bathrooms, a plumber gave us a tip to help in early detection of a toilet leak. His suggestion...when caulking the toilet base at the floor, leave a small section un-caulked. You can do this at the back of the base, closest to the wall to make it less noticeable. If/when there is a leak, the water will have an area to escape to, essentially ‘showing’ itself.

When you do detect a toilet leak, SERVPRO® of South Madison County is here to assist in any water damage that has occurred. Call us at 256-533-5335 anytime.

Did You Know? A Couple of Interesting Facts About Storms

6/25/2020 (Permalink)

Recently, we stumbled across a couple of intriguing facts about storms. Maybe you already know about these? But if not, we think we may blow your mind!

Fact #1

“Thousands of years ago philosophers such as Aristotle believed that thunder was caused by the collision of clouds” ( Honestly, we think that is a pretty good theory considering the time!

Fact #2

It can thunder when it’s snowing. Wait, what?! Yes, you read that right. “Intense bands of snow can develop during blizzards and effect snow events in much the same way that a regular thunderstorm would form when it’s warm out. These strong bands can produce lightening and loud cracks of thunder all while dumping copious amounts of snow in a short period of time” (

And don’t forget...Fact #3: You can call SERVPRO® of South Madison County 24/7 365 for any storm-related water damage (256-533-5335).

SERVPRO® of South Madison County Disinfects Buildings During Coronavirus Concerns

6/15/2020 (Permalink)

With Alabama lifting the Stay at Home order and many professionals returning to work, a major concern for all has been safety and prevention. It is a stressful time, full of uncertainties. Returning to a building adhering to the highest cleaning and sanitation standards is a small yet impactful gesture business owners can provide to employees. If your business has a confirmed case of coronavirus or you are taking a precautionary measure, SERVPRO® of South Madison County is here to help. Our team can provide services to any business...offices, retail stores or restaurants.

SERVPRO® of South Madison County has been fulfilling numerous requests for businesses requesting the proper services to clean, disinfect and sanitize properties. All of our practices are in accordance with CDC guidelines and local authorities.

The CDC encourages cleaning high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables at a minimum. They also recommend the cleaning be done with labeled hospital-grade disinfectant ratify that or some similar pathogens to the coronavirus. Multiple products in the SERVPRO® product line meet this standard and carry the EPA-registered emerging pathogens claim.

Our team can respond quickly and effectively, helping minimize business interruption.

Interested in scheduling a decontamination, general cleaning or just want to learn more about this service? Contact us at 256-533-5335.

Take on Storms with Technology

6/9/2020 (Permalink)

With severe storms increasing in Dixie Alley, it is important to be ready at a moment’s notice! Storm technology has improved greatly over the years, especially in increasing the time we have to prepare. Technology has become a vital tool not only before a storm, but during and after as well. It allows us to stay informed on the progression of the storm and keep in communication with others. A few tips to help you be ready the next time a storm is on the horizon:

Power Up

If you have enough warning time, charge the electronics you readily use to 100% in case of a power outage. Need a backup? Portable chargers and solar-powered chargers are great resources.

Track the Storm

Get the most up-to-date information by following agencies such as FEMA, local news channels and governments, as well as your local weatherman/weatherwoman. Facebook and Twitter are great social media platforms for this.

Mark Yourself Safe

The Safety Check feature on Facebook is a great tool to use to let friends and family know that you are safe during an emergency event or disaster. Facebook will even prompt/notify you to use this feature if you are located in an affected area at that time. You can also utilize the Safe & Well feature on The American Red Cross site.

Have a Plan in Place

SERVPRO® of South Madison County is proud to offer The SERVPRO® Ready Plan, a free tool for both residential and commercial properties. With this plan, you create an Emergency READY Profile, which helps minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your home or business. Put help in the palm of your hand with the Ready Plan App. Create one today at Need help in developing the plan for your property or business? Call us at 256-533-5335.

Top 5 Appliances & Fixtures Most Likely to Cause Water Damage

5/20/2020 (Permalink)

They were invented to make our lives easier and save time. Because of them, we can focus on more enjoyable things. We don’t know about you, but washing dishes and clothes by hand or boiling water for a hot bath are not things we really want to spend our time doing. While appliances and fixtures can make life a breeze, they can also be the culprits of some serious water damage. Still, the pros outweigh the cons by a long shot. It never hurts to be aware though, so here are the top 5 appliances and fixtures most likely to cause water damage:

  1. Toilet

  2. Water Heater

  3. Air Conditioner

  4. Washing Machine

  5. Refrigerator

  6. Dishwasher

One thing to keep in mind...appliances/fixtures on the upper level of a multi-level home can cause the most damage due to water leaking from the top floor down into the lower floor.

If you suffer water damage from any of these, do not hesitate to call SERVPRO® of South Madison County at 256-533-5335 for emergency services. We are available 24/7 365 days a year.

Why Realtors Should Choose SERVPRO® of South Madison County

5/7/2020 (Permalink)

The Huntsville real estate market is on fire! Houses are receiving multiple offers and some even going for over listing price. When listing a home for sale, sellers have hundreds of real estate professionals to choose from. Want to provide a unique service to your sellers and stand out above the rest? Here at SERVPRO® of South Madison County, we know how your listing appears in photographs is extremely important. This is the first time a potential buyer will view the home, and the photographs can make or break a potential showing, and ultimately, a potential sale. From a general cleaning to make your listing shine, to treating water damage...even a hoarder cleanout, our team can help in a range of ways. Contact us today! A SERVPRO® of South Madison County professional would be happy to attend your next sales meeting to discuss our services and how we can help you.

IICRC Trained Technicians

4/15/2020 (Permalink)

IICRC Training and Certification

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

Continuing Education Classes

SERVPRO of Madison County offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and Franchise staff. These programs are designed to improve knowledge of emergency mitigation. Courses include:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Loss Control
  • Mitigation Awareness Response Seminar (non-credit course)

Preparation for the Next Storm

4/15/2020 (Permalink)

Storm Damage in Huntsville, Alabama home Storm in Huntsville, AL

One of the most important reasons to prepare for emergencies is so that quick, informed decisions can be made in the midst of crisis.

Having specific plans in place minimizes fear and confusion, and can ultimately save lives.


Know what threats are in your area and plan for situations that may result, should they affect you.

Consider being stuck in your home or what to do if immediate evacuation is necessary.


Assemble GO KITS to be kept in your home and cars to ensure you have provisions and tools you may need to survive or treat injuries.

Take any action necessary, based on your plans that would make your response easier and faster for you and your family.

Make sure family members can turn off utilities if necessary.


Going through the motions will reinforce actions that each individual should take and help them be clear minded and calm.


4/15/2020 (Permalink)

Mr. Hall, Huntsville AL - 

Fast. Professional. Friendly. Helpful. Highly recommend. [Update: it’s been several days now and I wish I could add a star. DeMarcus and his crew have been great. Myka from the front office contacted me multiple times to answer questions and help advise on the next steps. Brad, supervisor, has visited several times and provided a great understanding of the status and progress. They offer from minimal to robust levels of service, and supported my choices and provide recommendations for other services. My builder, who will handle the Reno, said right away, “Calling SERVPRO was the best decision.”

-Thank you Mr. Hall for allowing SERVPRO of Madison County to assist you on this project, it was our pleasure working with you!