Recent Posts

Why Choose SERVPRO?

5/14/2021 (Permalink)

Techs talking with customers We are here for you through the process

Were you ever apprehensive when you heard that a contractor or restoration provider was coming to your home or business and thought to yourself, "I wonder if dust & debris will get on everything and they leave it behind for me to clean up?" Worried about unprofessional or unqualified people doing inferior work leaving you dissatisfied? Worried about projects not completed in a timely manner? Well, that's why SERVPRO of South Madison County is a different kind of service provider! We understand that you want your property back to its preloss condition quickly and professionally! Here are some of the other reasons why we are different:

Our technicians are professionally trained in what we do and are on time every time!
We seal off areas that are unaffected in your home or business to keep dust and debris out to prevent any secondary damage to your belongings.

Our team is on call 24/7 to respond to any disasters, even on holidays because we never shut down.
We are certified and carry licenses to ensure your mitigation, remediation, or reconstruction is done correctly, in a timely manner, and done right the first time.

Our project managers ensure your peace of mind by keeping you updated as we progress.
We work with your insurance provider/adjuster and offer a transparent estimate.

SERVPRO of South Madison County is committed to the region we service and to you! We take great pride in putting your Huntsville and surrounding area home or business back to its original state "Like it never even happened."

Biohazard Cleanup Professionals

5/14/2021 (Permalink)

Techs Coming In Ready to Work For your biohazard cleanup needs

Exposure to biological and chemical contaminants can pose serious health consequences. A failure to properly remove such substances can contribute to unhealthy and dangerous environments. SERVPRO Franchise Professionals are trained to safely clean and remove biohazardous substances and dispose of them properly in accordance with OSHA and health regulations.

Equipped with the necessary safety apparatus and cleaning products, SERVPRO Franchise Professionals are here to help transform any unsafe environments back into clean, safe homes and offices.

Need Biohazard Cleanup?
Call Us Today 256-533-5335 or 1-800-737-8776

The decontamination of a home or business due to trauma, sewage backups, chemical spills, hoarding, or other biohazards can be both dangerous and emotional. Specialized training and experience are key when choosing a cleanup company to resolve these circumstances.  

Can Commercial Tenants Purchase Flood Insurance?

5/6/2021 (Permalink)

Insurance Paperwork Call your local agent to see if you are covered!

Flood Insurance

Renter’s insurance covers the contents of a space rented by a commercial tenant. A lessee can obtain insurance coverage that specifically applies to damage caused by flooding, which is often excluded from general commercial renters policies. The availability of National Flood Insurance Program policies varies based on the location of rented property in Huntsville, AL.

Renters Policies May Exclude Flood Damage
Renters policies for commercial structures tend to cut out damage caused by flooding. Exposure to contaminated water can damage or destroy any of the following high-value contents:

  • Appliances and devices
  • Fixtures
  • Inventory

While a property owner and lessor is responsible for restoring a structure damaged by flooding, a tenant or lessee is responsible for replacing damaged contents. For this reason, it can be helpful to seek out dedicated flood coverage for commercial renters.

The NFIP Offers Renters Insurance
The NFIP is administered by FEMA. While this program does offer renter's insurance, a tenant must see whether the NFIP is available in the area in which a property is located. In general, the NFIP is more likely to be an option in designated flood zones.

Private Insurers Provide Flood Policies
If the NFIP does not offer policies that cover a rented commercial space, a business owner may want to obtain a flood policy through a private company. Check the limits and terms of any policy to ensure that it covers the costs of replacing ruined commercial contents. It may be possible to obtain a rider on a general commercial property insurance policy for rented premises or a business may have to obtain a separate policy.
Flood insurance coverage may be available through the NFIP for business owners who rent property located in a flood zone in Huntsville, AL. If an NFIP policy is not available, a private insurer may offer renter’s insurance for flooding in addition to general commercial insurance.

What is in your Water ??

5/6/2021 (Permalink)

Did you know that the water either coming into your home or from your home due to busted pipes or leaks has what we call a “category”? When it comes to handling mitigation in your home it is better to allow the professionals at SERVPRO of North and South Madison County to deal with the emergency because you have to treat the water correctly to be safe. You never know what is either in your water or what the water has passed through to create contamination.

The information below explains the main types of water damage and could help you identify the problem quickly if it ever happens to you.

Category One: Clear Water

This water is the cleanest, most non-toxic form of water damage. It is potable water, perhaps directly from the tap. It is unlikely to cause you any harm, even if you are exposed for some time. Nevertheless, even clean flooding can lead to electrical and structural faults, so it is safer for you to call in the experts for repairs. Clean water comes from things like a broken water supply line, tub or sinks overflow with no contaminants, appliance malfunctions involving water-supply lines to name a few. However, once clean water leaves the exit point, it might not remain clean after contacting other surfaces or materials. Although it is considered the "safest" of the categories, it can degrade to category 2 or 3 if left untreated.

Category Two: Gray Water 

Gray water damage is a little bit more serious and requires a speedier removal process. This is because it may contain potentially unsafe levels of chemicals, microorganisms, or dirt. Examples of Cat 2 water include, but are not limited to: overflow from dishwashers or washing machines; overflows from toilet bowls with urine; seepage due to hydrostatic pressure and broken aquariums.
If left untreated, it can quickly degrade into category 3.

Category Three: Black Water

Cat 3 water is grossly contaminated and can contain pathogenic, toxigenic or other harmful agents. Cat 3 water can include, but are not limited to: sewage; toilet backflows from beyond the trap; flooding from seawater, rivers or streams, ground surface water, or other contaminated water entering the indoor environment.

The team at SERVPRO of North and South Madison County is skilled in the safe handling of the different categories through training and protective clothing to eliminate the risk of sickness.

SERVPRO can help with Smoke Damage in your home.

4/26/2021 (Permalink)

Smoke Damage in Huntsville, Alabama home Smoke and soot can damage your belongings as much as the flames. SERVPRO can make your fire damaged home “Like it never even happened.”

Have you had a fire in your Madison, AL or Huntsville, AL home?

Fires can produce all kinds of damage in a residential property. We are a local service that can help with:

  • Fire damage restoration
  • Fire and smoke damage
  • Fire damaged homes

By working closely together with insurance adjusters and customers, our technicians can ensure that your home returns to its preloss condition as quickly as possible. We also can produce a timely verbal estimate that can help you organize your schedule and minimize the inconvenience of a property fire and a consequent restoration project.

  • We use dry sponges and light cleaning products to pre-test your home, producing a more accurate estimate.
  • By sorting through salvageable and non-salvageable materials, we can reduce the timeframe of restoring the saveable items.
  • Immersion cleaning machines and solvent cleaning are just some of the specialist services we offer to residents.

Get your home back to its normal condition after a fire. Contact SERVPRO of South Madison County for fire restoration at (256) 533-5335.

What to do after a Storm Damage?

4/15/2021 (Permalink)

SERVPRO of South Madison County knows the stress that unexpected storm damage can bring and we are here to provide the complete service of restoration and cleanup to remodeling and reconstruction. We offer these complete services to help you get through the difficult times no matter the day. When mitigating the initial damage, we utilize what is needed to get the job done efficiently. Our process may utilize deodorizers as odor treatments or EPA-registered disinfectants as antimicrobial treatments. We will remove and dispose of damaged materials and saturated insulation as needed for the structure. We make sure to check the extent of wet flooring, subfloors and walls before proceeding with equipment and any demolition. This is where it's time to see what is restorable versus replaceable. We are available at any time of day for your storm needs.

If you have the unfortunate event of a storm causing damage to your Huntsville, Alabama home, call SERVPRO of South Madison County at 256-533-5335.  


4/15/2021 (Permalink)


Whenever and wherever a disaster may be, SERVPRO will be there. With over 1,900 SERVPROs nationwide, we are quickly able to rally troops together creating an unstoppable force that is here to help.

Why Choose SERVPRO for Storm Damage Restoration?

All 1,900 SERVPROs are strategically placed throughout the U.S. so that when disaster strikes, we can most efficiently and effectively come to alleviate those affected.

Take Winter Storm Uri for example. When the south-central region of the United States experienced below-freezing temperatures, residential and commercial properties experienced burst pipes followed by severe levels of water damage. The moment there was a cry for help, SERVPRO of South Madison County began stocking up our trucks with air movers, dehumidifiers, moisture meters and driving cross-country with one goal in mind- to help those who need us most!

Within days thousands of hands were on deck working together as one cohesive unit to help mitigate the water damage that had occurred. The wonderful thing about choosing SERVPRO of South Madison County as your trusted restoration and reconstruction company, is that you not only work with a highly trusted name, but you gain access to all 1,900 franchises nation-wide who are willing to travel wherever they are needed when the time comes to take care of your mold, water, fire or storm damage.

Another beautiful thing about working with SERVPRO is that each franchise lives by the same service standards. We all are locally owned and operated, provide 24-hour emergency services, are highly trained and IICRC certified, have access to the most advanced technology in the restoration industry, and we are all familiar and experienced when it comes to insurance requirements.

Whether you experience tornadoes, floods or winter damage in Huntsville, Alabama, SERVPRO of South Madison County is here to help and so are our neighboring SERVPRO franchises.

Call us anytime, we are your local experts!

Salvage more with the SERVPRO experts

4/15/2021 (Permalink)

Water technician using moisture meter SERVPRO trained technician using a meter to determine current moisture levels after a water damage.

Pretesting, Innovative Tools Help Salvage More Damaged Property, Belongings

If your commercial property in Huntsville, AL, sustains a water loss, the initial scene can be overwhelming. While it may seem like little is salvageable and your insurance claim will be over the top, a certified mold and water damage and restoration company will have the tools and expertise to perform pretesting and make a restoration plan to minimize claims and get your property back to “Like it never even happened.”

Even though you may already have damage, a key to minimizing costs is ensuring it doesn’t spread. After calling a professional, they will quickly respond to start the saving process.

Within four hours, a technician will arrive on-site to assess the damage and develop a mitigation plan.
The professional will clearly explain the assessment and plan, ensuring you have a clear understanding of the process.
After the on-site visit, the professional will communicate the scope of the project with your insurance agent or claims adjuster.
Pretesting will be done to determine if items can be restored.

Once the cleanup and restoration process begins, certified professionals have an arsenal of tools and techniques to clean, repair and restore the structure and many of the items within it. These include:

Moisture Detection: This is used to measure and monitor moisture levels, including detecting hidden water.
Water Extraction: To speed up the drying process, portable or truck-mounted extraction equipment will be used to pump out high levels of water.
Drying: Industrial-strength humidifiers and air mover are used to eradicate leftover moisture from throughout the structure.
Cleaning and Deodorizing: Salvageable belongings will be removed and taken to a secure location to clean and remove odors. Different methods will be used depending on the item, such as dry, immersive, or wet cleaning. Air scrubbers, thermal foggers and anti-microbial treatments are used in the property to eliminate odors and sanitize.

A water loss may seem like a difficult situation to get out of, but taking quick action and pretesting damaged items ensures more can be restored instead of replaced.

SERVPRO is ready to help this Spring!

4/15/2021 (Permalink)

With new flowers blooming, warmer weather walks in the park, and so on we welcome Spring. On the other hand, things like allergies, bee stings, flood warnings, and tornadoes we don't miss. Did you know our tornado season peaks during the months of March, April & May! Well, you know now! Let’s make sure your business is prepared in the event of a tornado.

  • KNOW WHERE TO GO: during a storm, you’re in panic mode so it’s best to have your designated storm area predetermined and known by all of your staff. This room should be reinforced by a professional to provide extra protection during severe storms. 
  • PREPARE YOUR SAFE ROOM: important documents, non-perishable foods, batteries & a flashlight, first aid kit, and so on should be in that area with easy access for you and your staff.
  • ADDED PROTECTION: Provide extra protection to prevent their bodies from direct contact with debris.

Even with that knowledge, your business is not protected, so know that as leaders in the storm and water damage industry, we have advanced training and expertise and we’re here to help. When a major storm hits, it may overwhelm local restoration companies. We want you to know we can scale our resources by accessing the equipment and personnel of 1,700 Franchises. We can also access Disaster Recovery Teams that specialize in major storms and catastrophic events. So never fret! 

Anywhere you may live in Madison County, AL, we are proud to operate in your community. Give us a call at 256-533-5335 to learn more!

Common Causes of Preventable Fires in Your Home

4/11/2021 (Permalink)

Accelerant Keep your home safe from preventable fires

A home can easily catch fire in many different ways. Here are some of the most common causes:

  1. Cooking Equipment. Pots and pans can overheat and can easily cause a fire if the person cooking gets distracted.

  2. Heating Appliances. Portable heaters should be kept at least one yard away from anything. Especially if it could easily catch fire.

  3. Smoking. A cigarette butt that has not been put out properly can cause a small flame which could stay lit for a few hours.

  4. Candles. Yes we all love our homes looking and smelling pretty, but never leave a room with a burning candle going. A candle flame doesn’t even have to come in contact with flammable materials to combust into flame. The wax from the candle can easily overheat and light up on its own. Keep candles away from anything flammable. Blow candles out before leaving your home, the room and even before going to bed.

  5. Faulty Wiring. Inadequate wiring causes fires. If your lights dim when using other appliances, fuses blow the circuit frequently, or if an appliance only works by having to disconnect another- then you may have bad wiring. Contact a licensed electrician if you have any of these occurrences.

  6. Barbecues. They’re great for outdoor cooking meals and promote quality family time spent together. Plus who doesn’t love the smoky grilled flavor of any food prepared on them? Just make sure to keep barbecues away from your home. Barbecuing underneath covered porches, next to tablecloths, any plants, tree branches, falling leaves or keeping your accelerants (lighter fluid / box of matches) close to your grill could cause the spread of a fire. If you are using propane, be sure to check the gas tank for any leaks before using it.

  7. Lighting. Lamp shades build up heat if they are too close to the light bulbs. Keep lamps in areas where they can not be easily knocked over. Never use a scarf or other cloth to cover your lamps as heat build up can cause combustion.

  8. Christmas Trees. Real Christmas trees tend to dry out over time, and usually by the end of the holiday season they’re done. They can cause a very serious flash fires if not disposed of in a timely manner. A hot light or a spark can set the tree aflame almost immediately and these fires to spread quickly due to the prickly leaves being so dry.

By paying attention to these few small details you can avoid the unfortunate losses and burdens that come with a preventable fire in your home.

If you have had a fire in your home, and you need help with the cleanup. Give SERVPRO of South Madison a call. We are here to help you restore your home to its former glory.