Recent Posts

We Are The Cleaning Experts

2/22/2021 (Permalink)

Coronavirus cell Don't forget to wear your mask!

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of Coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas

  • Bathrooms

  • Schools/Classrooms

  • Offices

  • Retail Spaces

  • Water Fountains

  • Shelving/Racks

  • Sales Counters

  • Carpets and Rugs

  • Stair Handrails

  • Elevator Cars

  • Playground Equipment

  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the Coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the Coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today –SERVPRO of South Madison County, 256-533-5335

The Differences Between Commercial and Residential Water Damage

2/19/2021 (Permalink)

Delaminated Carpet Carpet delamination damage from water saturation.

There is a difference between residences and businesses when it comes to water damage. Usually it is the type of carpet that gets wet that makes the most difference. In someone’s home, water damages usually have carpet over padding. So, in someone’s home, for example, the carpet is soaked and the padding is completely engulfed in water in many cases, or at least extremely wet. The usual process in a residential home is to remove the carpet from the floor and remove the padding. The next step is to remove the tack strip that holds the carpet down. Lastly, you’d add an air mover to dry the carpet.

Commercial buildings, however, you’d have wet carpet that is glued down to the floor which means, in most cases, there is no padding. This can be good and bad. The bad part? Getting the bottom of the carpet that is glued to the floor to dry.

Air movers are used to blow air onto the carpet to dry it. The problem is, the air mover only dries the surface of the carpet leaving the underside open to a new score of issues. The underside of the carpet can still be wet and if left that way, can become a breeding ground for mold and bacteria. If you didn’t know, mold growth in closed quarters, whether in your home or your business can cause health effects. After a few days of a wet carpet everyone will start to notice foul odors. Those odors are the growth of bacteria and mold.

Unless you have a moisture meter to determine if the carpet is wet underneath, you have to assume that the carpet is dry by feeling the surface of the carpet. As we have just learned, that could become a liability and opportunity for employees to complain and possibly bring legal action.

The Solution:

Drying underneath the carpet and preventing mold damage and bacteria growth. Remember that mold normally (but not always) takes 36 to 72 hours to start to grow. There are molds that grow faster, but this an average time period for most molds. If you work fast you have some time to prevent a serious issue. (Just an Fyi, any wet carpet areas more than 3x3 will need a IICRC certified professional to dry properly.)

The good news is, you can usually dry underneath the carpet without taking the carpet up, through osmosis! Drying the surface of the carpet will eventually "suck" the moisture from the bottom of the carpet to the top. By continuing to dry the carpet for about 3 days you will have successfully greatly lowered your chances of mold and bacteria growth underneath your carpet.

If you have a residential or commercial water damage, get the professionals at SERVPRO of South Madison County to come and assist in restoring your floors to their former glory!

Putting Out Small Fires

2/19/2021 (Permalink)

Class C fire extinguisher Be sure your fire extinguisher is up to code.

Small house fires can be different depending on the type. For example; fires from cooking, electrical outlets or even some fireplace fires and camp fires can be put out by you but in different ways. Here is how you can manage a small fire in your home, office or anywhere while the fire department is on its way.

Cooking and Gas

Cooking or gas fires can be stopped by placing a lid over the pot or stove top to stop the oxygen from reaching the fire. If there is gas involved quickly turn off the gas supply to stop the spread of the fire. Having fire blankets is also a great way to smother the situation.

Electrical Fires

Misused or worn electrical outlets, electrical cords, and even heavily used appliances can cause electrical fires. Baking soda is great to put out an electrical fire. For example, a worn or frayed electrical cord that has sparked into a flame, pouring baking soda should smother out the fire. Be careful with this as the wire could still be live. Make sure to turn off the breaker as soon as possible. Additionally, fires caused by appliances like a stove or other large appliance should be put out with at least a class c extinguisher. It’s important that you never use water on an electrical fire. The result would be shocking! Since water is a conductor for electricity any water used on an electrical fire could backfire back to you.

Fireplace fires

A nice warm fire in the fireplace is usually something you love to cozy up to especially this winter! They’re usually contained and emit a wonderful glow, however, if you no longer need the fire make sure you put it out before leaving or going to bed. This goes for camp grounds and home fireplaces. Make sure you rake the coals or wood and sprinkle them with sand, flour or baking soda. This smothers the flames by taking away the oxygen.

If a small fire occurs in your home, office, or other building, call your local SERVPRO of South Madison County at (256) 533-5335. SERVPRO of South Madison County has certified professional who know how to remove smoke damage and make the area affected by the fire look “Like it never even happened.”

Fire Preparation for your Business

2/8/2021 (Permalink)

Fire Prevention tips in your Huntsville, AL business.  Call the Servpro fire restoration experts if you have a fire. Up-to-date Fire Extinguisher at your business.

4 Lesser-Known Ways to Prepare Your Business for a Fire

The possibility that your Huntsville, AL, business building will experience a fire is likely a rare subject of your thoughts. However, the potential for a business fire to create disaster makes it essential to prioritize. While you may know the essential preventative measures, not all are widely acknowledged. So, here are four lesser-known ways to prepare your business for a fire.

1. Check the Lighting
If you should undergo a business fire, the first priority will be to exit the building. Unfortunately, this will be difficult if you can't find an exit. This is why lighting is so important. Make sure that employees will be able to clearly see where each escape route is. These are some areas to focus on:

  • Hallways
  • Doors
  • Signage

If possible, try to acquire emergency lighting that won't be affected by power outages.

2. Teach Fire Extinguisher Usage
While most every business trains its employees in how to exit a building, fire extinguishers may be neglected. However, the ability to put a fire out is an essential skill during such a disaster. Hold training sessions for this purpose, particularly for those that express a lack of knowledge in the subject.

3. Lower Storage
When storing items, be sure that everything is at least 24 inches away from the ceiling. In one respect, this fire preparation stops the damage from spreading too far. In another, it helps firemen use water in buildings that don't have sprinklers.

4. Inspect Extension Cords
It can be tempting to leave extension cords perpetually plugged in, especially if you work in an office setting. However, this can be a hazard and cause fire damage. Try to implement a policy of unplugging the cords after use.
No business owner wants to experience a fire, but you may find yourself faced with one. If this occurs, you'll want to know that you are fully prepared for a business fire. Just be sure to take immediate action and contact fire restoration experts afterward.

If emergency services are needed, always call 9-1-1 or your local Huntsville, AL or Madison County, AL fire departement.

Do I have a leaky pipe?

2/4/2021 (Permalink)

A pipe leaking under the sink Stope Leaky Pipes Before a Disaster Occurs!

A leaking pipe at your home or business in Huntsville, AL, can be caused by a number of things. Frozen water inside supply lines, poor insulation, rust, or visible moisture are all signs that a supply line could be leaking.  Frozen water inside a supply line or rust may lead to a sudden burst of the line itself.  Often, there are signs that you can see that indicate a problem before the pipe actually bursts, and you have a major water cleanup job on hand. Keep an eye out to catch a leaking supply line before it becomes a problem.

1. Abnormally High Water Bills 
If you haven't significantly increased your company's water usage, then a sudden increase in your water bills may indicate a leak. A supply line leaking will drive your water cost up because there is always water flowing. Have a plumber come for an inspection to control the water costs and resolve problems that could lead to a major pipe burst cleanup job.

2. Changes in Water Pressure
A pipe that is frozen or leaking will not be able to provide the same amount of water pressure as a problem-free pipe. You may notice that sinks and toilets are slow to drain or that they clog easily. This could be due to decreased water pressure caused by a leaking supply line. The increased pressure of the pipes trying to do their job could lead to a pipe bursting.

3. Discovery of Water Damage
Standing water is usually a strong indicator that you have a problem. Pipe burst cleanup should be handled by a professional water restoration company. There are different categories of water that can come from a burst pipe, and you want to be careful when dealing with potentially contaminated water. Watermarks on ceilings and walls are other indicators that you have a leak. A professional team can use this information to evaluate the extent of the problem and help you restore your business.
Pipe burst cleanup is usually extensive and expensive, so keep an eye out for signs of leaking pipes. The sooner you can catch the problem, the better off your business will be.

Flashback: ‘The Storm of the Century’

9/3/2020 (Permalink)

Here in the South, we are not as well equipped to handle significant snowfall as our fellow Northerners who experience it every year. Some may even joke that we can’t handle snowfall, period.

One year, we didn’t have a choice. We are sentimental today and decided to reminisce. Do you remember the ‘The Storm of the Century’, ‘granddaddy of ‘em all’, the ‘Superstorm of 1993’? If not, let us refresh your memory...7 inches of snow fell on Huntsville! As strong as a category 3 hurricane, but with freezing temperatures and snow, the ‘snowicane’ hit all 67 counties in Alabama with snow.

Don’t worry, the winter-time feels didn’t last long. It was below freezing that Sunday and back into the 60s by Tuesday. For a brief moment in time, we got to experience what some Northerners see as a normal winter.

Now, back to our scolding summer...


Fall = Fire Pits

9/3/2020 (Permalink)

It’s that time of year again. Summer has come and gone. Ah, are our favorite. Colorful leaves, cooler weather, and pumpkin spice. Now that we can spend more time outside in the enjoyable weather, it’s time to break out the fire pit.

Some safety tips to keep in mind while using your fire pit...

  • When using your fire pit, make sure it is a minimum of 10 feet away from any structures, trees, fences and power lines.

  • Do not start a fire if it is very windy. Sparks can be blown onto nearby flammable materials, starting a fire you did not intend.

  • Burn dry material. Damp/wet material causes excess smoke.

  • When starting the fire, use a lighter to ignite crumbled pieces of paper covered with small sticks.

  • Do not leave the fire unattended. Keep children and pets from getting too close.

  • Be proactive. Keep some type of fire extinguishing equipment nearby. This could be a water hose or a bucket with sand.

  • Ready to head in for the night? Make sure the fire is completely out. As it dies down, spread out the ashes to allow them to cool. Slowly pour water over them and make sure no burning embers remain.

  • And of course...enjoy it!

If you ever have fire or smoke damage to your home, call us here at SERVPRO® of South Madison County, 256-533-5335. We are here for you 24/7.

Friendly Reminder: Test Your Smoke Alarms

9/3/2020 (Permalink)

In 2018, there were 379,600 residential building fires according to FEMA*. A house fire can happen to any of us. It can be a devastating loss, cost thousands of dollars and potentially very deadly. As a proactive measure, we install smoke alarms in our homes. But how many of us forget to test them to confirm they are working properly?

A few quick tips**:

  • Test your smoke alarms at least once a month using the test button.

  • Replace batteries in all smoke alarms at least once a year. If an alarm “chirps”, the battery is low and should be replaced right away.

  • Replace all smoke alarms when they are 10 years old.

Remember this: Smoke alarms play a vital role in saving lives, and when properly installed, can reduce the risk of fire injury in half**.


**Resource: The National Fire Protection Association

Commercial Losses Hit Hard

9/3/2020 (Permalink)

Here at SERVPRO® of South Madison County, we handle both residential and commercial losses. We understand that commercial losses are significantly different due to any down time having an impact on business. We want to help you get your business up and running again as quickly as possible.

Water Damages

Has your business fallen victim to water damage? Whether caused by a leak in the AC, pipes, or toilets, call us! The quicker we are able to arrive on site, the quicker you will be back to running like a normal day. Typically, water damages take around 3-4 days to dry out.

Fire Damages

Fire can cause a lot of damage. Not only the fire itself, but when the fire department responds, they may break windows and kick in doors to quickly access the fire. In order to secure the building, our first step would be to board up windows and doors to protect from outside elements, as well as anyone who may try to access the building.

COVID Cleanings

With 2020 and the coronavirus, SERVPRO® of South Madison County now offers commercial COVID cleanings. We use FDA approved chemicals sprayed as a fine mist and wipe down/sanitize touch points.

Have a commercial loss? Don’t hesitate to contact us today at 256-533-5335.

Don’t Forget to Clean Your Carpets!

9/3/2020 (Permalink)

How often do you clean your carpets at home? We do weekly. Sometimes twice a week because...dogs. Vacuuming weekly seems to be a pretty common metric. And how often do you have your carpets deep cleaned at home? The recommendation is once per year.

Now, think about the carpets in your office/place of business? How often do you have those cleaned? It is recommended that you have them professionally cleaned anywhere from every 3 months to once per year. This truly depends on your type of business and the amount of traffic.

We don’t tend to think about the affects soil has on our office carpets. Obviously, it can make the carpet appear dirty, but there are other factors at play. The not-so-obvious is that soil particles act as a grinding compound. As the carpet is walked on, the particles can cut the fibers, leading to fiber loss and potentially bare spots in the carpeting. Also, soiled carpet can become a breeding ground for mold and other microbes.

Sticking to regular professional carpet cleaning helps reduce the risk of repeated illness in the workplace, as well as reduce symptoms of allergies or asthma.

Ready to have your office carpets cleaned? Call SERVPRO® of South Madison County today at 256-533-5335.